Founding Member Terms

These terms apply to Camilla founding memberships purchased before launch. They are offered by Just Ask Camilla Pty Ltd, ABN 59 701 582 783, Sydney, Australia. All prices are in Australian dollars and include GST where applicable.

Eligibility

You must be 18 years or older and resident in Australia. The founding offer is available to new customers only, limited to one founding membership per person, and is not transferable. Founding offers cannot be combined with any other offer, discount, credit or promotion.

What each tier includes

A Pulse Check is a focused progress re-test, not a full panel. It re-tests the markers that lifestyle changes move, being blood sugar, cholesterol and inflammation, so you can see whether your changes are working.

Founding Check-up, $29 per month or $313 per year: one core health test per year at an accredited partner collection centre with 20+ markers, the Camilla app and your Wellness Score.

Founding Complete, $59 per month or $637 per year: one comprehensive blood test per year at an accredited partner collection centre with 35+ markers across heart, metabolic, liver, kidney, thyroid, iron, vitamins and hormones, the Camilla app with your Wellness Score, plain-English results and an improvement plan, and doctor-reviewed results.

Founding Momentum, $72 per month or $777 per year: everything in Complete, plus one Pulse Check about six months after your annual test, score updates showing your change over time, and priority booking.

Founding Transform, $85 per month or $918 per year: everything in Complete, plus two Pulse Checks spaced roughly every four months, score updates after every test, and priority booking.

Annual members pay 10% less than the equivalent 12 monthly payments.

Camilla provides general wellness information and is not a substitute for medical advice. It does not diagnose, treat or prevent any condition. See our Medical Disclaimer.

100 founding places

Founding memberships are capped at 100 places in total across all four tiers. The counter shown on our website reflects only confirmed paid memberships. Once 100 places are taken, the founding offer closes and the launch prices apply.

Expected launch window

Testing is expected to begin in Sydney in December 2026. If that window moves, we will tell you by email, and your refund guarantee continues to apply until your first collection is available to book.

Membership term

Camilla memberships are 12-month agreements, paid monthly or annually at the member's choice. At the end of each 12-month term, membership continues at the member's locked founding price unless cancelled.

Presale payments

Presale payments cover the first month, or the first year for annual members. The membership term and billing cycle begin at launch, targeted December 2026. The next monthly payment falls one month after launch. We securely save your card at checkout so your membership can begin at launch without you doing anything.

Changing tiers

Founding members can move to a different tier later and keep founding pricing on the new tier, provided the membership has been continuously subscribed. Email max@justaskcamilla.com and we will apply the change from your next payment, or sooner with a pro-rata adjustment.

Pre-launch refunds

You can request a full refund of all amounts paid at any time before launch, no questions asked. Email max@justaskcamilla.com and we will process the refund to your original payment method, normally within 10 business days. This is in addition to your rights under the Australian Consumer Law, which cannot be excluded.

Early cancellation after launch

If a member cancels during a 12-month term after their annual test has been provided, an early cancellation fee applies equal to the remaining monthly instalments for that term, capped at the cost of testing services already provided. Members who have not yet been tested in the current term may cancel with 30 days' notice without a fee. Email max@justaskcamilla.com or cancel from your account page.

Failed payments

Failed payments are retried and the member contacted. Memberships with unpaid amounts may be paused until the amount owing is resolved.

Privacy

We handle your personal and health information in line with our Privacy Policy.

Contact

Questions about these terms: max@justaskcamilla.com.